Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8174 Someone from NSW thinks vodafone is Vodafail is TRUE at 29 Dec 2010 09:17:51 AM
I connected a 2nd business phone to my account 4 weeks ago, and to date can not still send or receive sms to this phone and number, despite numerous calls to their data team ( may I add 2 hours in waiting time) the problem has not been resolved, know how are you supposed to conduct business with this sort of debargle. Let alone the fact my phone gets full reception at my place but my mobile broadband only gets 1 bar and consistently drops out. And to top this off traveling by train on Sydney's Lower North Shore to the city I experience 6 complete signal loses, yes thats right in the heart of Sydney reception is just not there, arnt we living in the 21st century and doesn't vodafail claim to reach 98% of the population????