Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8179 Someone from NSW thinks vodafone is No point even having a phone at 29 Dec 2010 09:20:25 AM
I rarely have service and when i do it won't make a call. People try and call me and get sent straight to voicemail because i never have service. I can't send messages without at least 10 attempts. Then on the odd chance i can make a call it will drop out half way through! and somehow my phone bill is MORE than it ever has been...but surprisingly...can't download my bill online! SO over vodafone if i was in contract i'd be changing for sure! i'm even thinking about changing anyway and just paying out my contract. No point calling Vodafone cause i can't get through cause it will either drop out or say the waiting time is longer than 45mins - then i'll get charged for it! so frustrating!