26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8200 Someone from NSW thinks vodafone is EPIC FAIL at 29 Dec 2010 09:42:18 AM
im a business customer..we r a Syd Construction Company..i have 16 connected phones.. + 4 mobile boardband cards..bills always paid on time,
some have BB and some standard + some HTC + iphone with data..
ive been with Voda for 5 years and when we first signed up..Voda was the best there was..leaders in their game... now...absolutely rubbish..
berely any 3G signal in Sydney CBD or Sydney itself or HSPDA or EDGE network for that matter...
delayed msgs, constant drop outs, slow data, blackspots, not even 2-3 mins on the phone, network cant decide over standard GSM, HSPDA, EDGE or 3g, all dont have any signal strength...i have projects running through xmas and new years and this is absolutly ridiculous...i cant even hold a conversation with them..
purchasing hardware is a story of there own...delays, promises, orders cancelling for no reason, do these people even have phones? because it seems like they dont..!
unfortunately i just re signed up just before this all happened!! wish i didnt.! i pay $599 a month and for that money..we are not getting the service we should be getting...if i provided a service and didnt perform, i would get dragged over the coals for it..so why should these telco companies get away with it..!!!!! i would love to join the class action..
30 Dec 2010 06:53:52 AM: whats a boardband card?.vodafone doesnt sell them they sell wireless broadband usb sticks.idiot