Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8201 Someone from VIC thinks vodafone is #Vodasucks at 29 Dec 2010 09:44:09 AM
When did I log that last comment? I am still on the phone with Vodafone. I have passed to second person and on hold again. Has he gone on his lunch break? I am attempting to negotiate some amalgamation of the two accounts. One has 6 months to go, the other 12 months. Do I cut my losses, pay the (I am now told $299+ $272) exit fees? Oh he's back. Every time I say cancel both contracts, I get another "Did you read the contract?" spiel. I explain the concept of unfair contracts and the classd action lawsuit. Now a router is on offer. OK m I ask for some extra gigs for the rest of this month. Back with the hold music whil he goes to eat his toast. This is just the old car saleman technique to wear you down "Must go ask the manager yada yada yada". (I have hit limit again :() Man, it's like getting ood from a stone.