Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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8223 Someone from NSW thinks vodafone is Very BAD at 29 Dec 2010 10:07:24 AM
3 months into a contract- No reception where I work- In the middle of PARRAMATTA for goodness sake! Worse reception at home!! Absolutely no reception is shopping centres- bad when someone is trying to call you to remind you to pick up something you may have forgotten! I am happy with the phone and with the deal of being able to call 3 and vodafone numbers free of charge, in fact had converted all mobiles in the house to either 3 or vodafone (eight mobiles in all!).... so disappointed... we have 21 months of crap reception to look forward to. Vodafone you were on the right track, fix the problem please. My daughter is in Thailand WITH NO PHONE RECEPTION, despite organising that BEFORE she left :(