26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8226 Someone from QLD thinks vodafone is FAILED BIG TIME at 29 Dec 2010 10:11:31 AM
I always though something was weird when alot of my friends are asking me about the SMS which i havent been getting or getting them days later after they ask me about it. Im constantly unable to pick up phone calls or my calls would go straight to message bank when im sitting right in front of the phone. My clients tell me im very hard to get a hold of and they stopped looking for me at times in emergency. I work right next to the RBH and there are specific spots with on reception on Vodaphone here. Also on the way home everyday there are spots on the SE Freeway where the phone will guarenteed to disconnect me from the calls im on everday. The basics of having a mobile phone is to be able to make and receive calls. If vodaphone cant even provide that they why are they allowed to be in business?