Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8244 Someone from NSW thinks vodafone is WORST CUST SERVICE at 29 Dec 2010 10:30:48 AM
VODAFONE PENRITH WESTFIELD HAVE THE WORST CUSTOMER SERVICE HANDS DOWN.
Had new Nokia which died in 2 days. Got a new one which also died in 2 days. Checked another new one before leaving store which also was a dud. Vodafone stressed how much it isn't their problem and if we wanted to exit 5 day old contract and hand back brand new phone in box we had to pay remainder of contract so we are forced to endure 24 months of terrible service and customer service you would expect from a dodgy car salesman.
YOU CAN CHECK OUT THE STAFF PLAYING BALL GAMES IN THE SHOP WHEN THEY THINK NO ONE IS LOOKING.
Had new Nokia which died in 2 days. Got a new one which also died in 2 days. Checked another new one before leaving store which also was a dud. Vodafone stressed how much it isn't their problem and if we wanted to exit 5 day old contract and hand back brand new phone in box we had to pay remainder of contract so we are forced to endure 24 months of terrible service and customer service you would expect from a dodgy car salesman.
YOU CAN CHECK OUT THE STAFF PLAYING BALL GAMES IN THE SHOP WHEN THEY THINK NO ONE IS LOOKING.