Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8248 Someone from NSW thinks vodafone is $70 a month for basically a paper weight at 29 Dec 2010 10:37:24 AM
I am 20 months in to a 2 year contract and for the last 3-4 months I have basically been carrying around a iphone paper weight. Text messages take hours to arrive, voicemail kicks in before the phone rings on about 70% of calls and those calls I do try and take drop out within the first 30 seconds.
i chose voda originally as it had a pretty good signal in Glebe when I decided to invest in an iphone, I did all that I could to make the right choice (or so I thought) got pre pay sim cards for all the carriers and Voda seemed to be the one to go with for signal.
Cannot wait for the contract to end so I can move to another carrier, unless the can sort there s**t out before then. looks like Telstra is the go, more $$ but at lest they are being spent on actually having a service rather then money down the drain at the moment.
Thankfully I have a Telstra work phone supplied to me so I am able to use that in the interim.
i chose voda originally as it had a pretty good signal in Glebe when I decided to invest in an iphone, I did all that I could to make the right choice (or so I thought) got pre pay sim cards for all the carriers and Voda seemed to be the one to go with for signal.
Cannot wait for the contract to end so I can move to another carrier, unless the can sort there s**t out before then. looks like Telstra is the go, more $$ but at lest they are being spent on actually having a service rather then money down the drain at the moment.
Thankfully I have a Telstra work phone supplied to me so I am able to use that in the interim.