26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
8261 Someone from SA thinks vodafone is Fail of truly epic proportions at 29 Dec 2010 10:50:06 AM
There has been countless times that i have been without coverage for up to a week at a time. Being in regional South Australia i was told after inquiring a few times to Vodafone Customer Service the reason why there is no coverage. I was told that Vodafone was upgrading to 3G in our area and it has never eventuated. Now with my contract Vodafone seems quite content in taking my money every month and i have never had a customer service representative( in the last 2-3 years) call and ask if i was happy with the service. Now after almost 10 years of being with Vodafone i am very disappointed and disheartened that i will be cancelling my contract with them when it expires.