Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8302 Someone from WA thinks vodafone is Pathetic at 29 Dec 2010 11:34:19 AM
Aside from non-existant reception and lousey customer service, are my husband and myself the only ones that have had epic problems getting our mobile phones unlocked from vodacrap? We bought our Nokea E71 phones from vodacrap outright, on pre-paid, now we want to change carriers, and vodacrap have said they are unable to unlock our phones. I spent all last Thursday on the phone to them trying to get some answers and got no where.Has anyone else had this problem ?
2 Jan 2011 09:55:12 PM: Yes. I was assured when I bought my phone outright that unlocking it would only take a few moments online. It actually took a month of calls and emails. It's now finally unlocked - woohoo! Getting the service cancelled and a final account sent looks like it will take a while too. But I'll be rid of them eventually....