Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8307 Someone from NSW thinks vodafone is Terrible! at 29 Dec 2010 11:37:12 AM
I am with 3 Mobile, who I beleive has been taken over by Vodafone. I have to always walk outside my house to get reception, also at work (and I work 2 mins down the road from 3 head office) I get no reception inside our office and have to go on the balcony. Sometimes I look at my phone and it says "No Service" so I have to turn my phone off then back on but they I get coverage.. Customer Service at 3 Mobile is terrible also.
I am with the 3 network and they were fine until they were bought by vodaphone. I am on the $69 plan and was paying around $70-$80 a month. As soon as vodaphone tool control my bills are now in excess of $200. I have done nothing different in the way I use the phone. I was not informed by 3 that they were being sold to vodaphone and when I called them, after hours of being on hold, their help desk was anything buy helpful and I was left with no questions being answered. I am now stuck with a rediculous plan that doesnt meet any of their side of the contract, no reseption and no way out of the contract for another year. This phone company is an absolute joke and I would even say it is a crimanl act.
29 Dec 2010 10:24:20 AM: 3 and Vodafone aren't using the same network it's not as simple as just flicking a switch, if you are having 3 problems then it has nothing to do with the voda problems, just ask Telstra
29 Dec 2010 10:27:34 AM: Yea they are still using Telstra, ironically it's because they are still in contract with them! Hee hee hee
Reply