Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8330 Someone from VIC thinks vodafone is The worst Phone Company Ever at 29 Dec 2010 11:59:44 AM
I live in Greenvale victoria. If my phone is in my pocket i never have reception and calls go strait to message bank and if i am lucky enough to be on a call most of the time it will drop out anyway. If IM trying to make a call often it will give me a connection error.Having been with telstra, optus and 3 over the years i have no doubt that Vodaphone is by far the worst and wish i could get out of my 2 year contract :( It makes running a business hard and communicating with loved ones a hassle. With all the technology we have these days why is it so hard to simply make a phone call? I had heard rumers that vodaphones reception wasnt the best, so during the purchase of my handset i asked the staff about coverage and reception in my area which he showed me was fine and that it will get even better once they merge with 3. I feel like i have been lied to and missled. If i had know how bad it was i never would have entered this contract.