Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8339 Someone from NSW thinks vodafone is extremly failed at 29 Dec 2010 12:08:09 PM
29 Dec 10. I have continously complained to Vodafone about its mobile and internet 3 g wireless connection. They just laugh and conduct themelves in very unprofessional manner - laughing at me - and doing worse.
Today I just phoned them as the internet is dragging slower than a snail. I was asked what area I was in. Sydney. He asked for the Post code... He then informed me that there it was an 850 area ......? and that is why it was dragging so badly. I loose credit on all these drags which is an epic tale all on its own. My mobile phone is always out of range - even in a major town! I loath them and will be changing very soon = to which worse provider???!!!! 'Give the people a break' is what I state. One is as bad as the other. TIO are useless and any other so called 'authority' who are suppose to assist us.... Class action the lot of the providers is my call
Today I just phoned them as the internet is dragging slower than a snail. I was asked what area I was in. Sydney. He asked for the Post code... He then informed me that there it was an 850 area ......? and that is why it was dragging so badly. I loose credit on all these drags which is an epic tale all on its own. My mobile phone is always out of range - even in a major town! I loath them and will be changing very soon = to which worse provider???!!!! 'Give the people a break' is what I state. One is as bad as the other. TIO are useless and any other so called 'authority' who are suppose to assist us.... Class action the lot of the providers is my call