Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8361 Someone from NSW thinks vodafone is email and reception at 29 Dec 2010 12:30:15 PM
i changed over from tpg to vodafone , i was told when i signed up that vodafone network jumps
over to other 3g networks in bad reception areas !! this is not the case !
infact if i turn 3g off i get a little better reception , i never had this problem with tpg !
Also email !! i have a optusnet account , I cannot get my emails on my phone !!!!!!
they work intermittently and work fine on wifi but not thru vodafone 3g network .
i have to try 15-20 times to get an email and it only works sporadically !!
the other solution is to go thru webmail but that defeats the purpose and usability of iphone !
note i did not have this problem with tpg i email worked flawlessly !
i tried calling and following this up with vodafone ! , they acknowledged ! there is a problem with vodafone servers communicating with optus servers !
what do i do now !
can i be released from my contract with vodaphone !
me and my friend signed up together same day ! , same deal , he sent me an email an hour a go , guess what ? no email yet !
Haisam .
over to other 3g networks in bad reception areas !! this is not the case !
infact if i turn 3g off i get a little better reception , i never had this problem with tpg !
Also email !! i have a optusnet account , I cannot get my emails on my phone !!!!!!
they work intermittently and work fine on wifi but not thru vodafone 3g network .
i have to try 15-20 times to get an email and it only works sporadically !!
the other solution is to go thru webmail but that defeats the purpose and usability of iphone !
note i did not have this problem with tpg i email worked flawlessly !
i tried calling and following this up with vodafone ! , they acknowledged ! there is a problem with vodafone servers communicating with optus servers !
what do i do now !
can i be released from my contract with vodaphone !
me and my friend signed up together same day ! , same deal , he sent me an email an hour a go , guess what ? no email yet !
Haisam .