Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8400 Someone from NSW thinks vodafone is DISSCUSTED at 29 Dec 2010 12:55:07 PM
I was with another network before vodafone 3 months ago and left them cause I was told vodafone is the network to be with cause they have a better network than the rest.I was told before I joined that there was a service tower in the area with access to 3G & 2G All I have had since then is problems,firstly I have changed my blackberry handset 12 times in 2 months,they kept telling me it was the handset, then they said it was the sim card they changed that 3 times and the problem is ongoing as we speak they said they will call back(this occurs on average 3 times a month) since I have connected with vodafone I have had dropouts in the middle of business calls,people try calling and it says my number is unavaliable or disconnected,I have tried calling my wife on several occasions and tells me her phone is disconnected,tried calling my wife on several occasions and it tells me her phone is unavaliable and then when i get through she tells me my phone is on with full service.My wife has the same problems when she tries calling someone she gets either a cherping sound telling her that she doesn't have service,the number you are calling is unobtainable,the number you are calling is disconnected,the number you are calling is un avaliable etc. I send picture messg for work and the picture mesg either don't get received or get received 5 days later at the earliest this is a very important role in my work as to dealing with things that need to be attended to asap and I am unable to complete my work due to this problem and then the work gets taken away from me and given to somebody else with better access to these pictures.Text mesgs sent and received as well don't get received until 2-3 days later.My emails in the first 2 months of connection are always received 3-4 days later I have lost so much business cause of vodafone.I am willing to go to the extreme to voice my troubles with them cause they have caused me pain and grief with my personal and business life. I have in the last 2 months told everyone I know that is willing to go to vodafone not to never recommend it.
29 Dec 2010 01:02:26 PM: I agree with those comments
29 Dec 2010 01:19:51 PM: I have been with vodafone for 2 months and I am having exactly the same problems with the handset as well Ben from Merrylands