26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8412 Someone from QLD thinks vodafone is EXTREME at 29 Dec 2010 01:05:43 PM
I bought a Iphone through vodafone, six months ago, ever since then, i have had more trouble with "No service and dropped out phone calls" than ever. I was told coverage was great, and that i would have no problems at all. I live in Bundaberg Qld, and I can sit out side or driving down the road and have no service at all. My phone worked by sending MMS messages, but now it won't send any picture messages at all. I have rang vodafone and they say to restart or reset the phone. This has not helped in anyway. I am a disgrunted customer and will never buy from them again. I pay my monthly account, even though I cannot use it to the full extent. If i wanted to play games, or listen to music, I would have bought an ipod, as the phone is useless. No way will they cancel my contract, they lose money, but i'm the one out of pocket. thumbs down for Vodafone, you've lost my respect.My dad has a heart condition, and now bundaberg is flooded and has no home phone services, i look to use my phone, and the damn thing has no service. Good On ya...