Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8426 Someone from WA thinks vodafone is What a freakin mess! at 29 Dec 2010 01:19:23 PM
I changed over from a pre paid account to post paid and now have a Blackberry that is completely useless because i ave no access to the blackberry internet server... what a joke!! Talk about false advertising. They have sold me a service that I can not use to check my emails, use social networking or even use a map on.... basically i have a glorified touch screen fone that was described as a smart phone..... and then the hassle of getting to talk to some one who knows anything.. i've been hung up on, transferred to closed sections, and misinformed time and time again. When can some give me an answer... well, how knows, but i know this, i'm using the 30 cooling off period to send back this piece of crap and changing telco's.... enough is enough.