Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8447 Someone from VIC thinks vodafone is poor at 29 Dec 2010 01:38:50 PM
I have purchased a new house in an estate that has been established for around 8 years. I cannot get reception inside my house on my Iphone. It keeps showing an E and only one bar of service. For a laugh I got on my roof to see if it was any better and still no change. When I commenced my contract I paid $120 to upgrade my phone to the 16gig and since I want to get out of my contract they want the phone back. Even thou I paid this money they are not going to refund me!! I have had constant problems vodafone in melbourne sydney brisbane and darwin!! I would never recomend them to anyone. I cannot wait to get out of my contract!!