Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8473 Someone from NSW thinks vodafone is Massive fail at 29 Dec 2010 02:06:28 PM
I do not have a home phone and my mobile that is 8 months old doesnt access the internet, will not recieve calls (people tell me it says this person is uncontactable at the moment) , disconnects calls and is late in sending and recieving txt's. I've been to the vodafone stores that are local to me (2 out of 3 are being renovated) the store that is open doesnt have any loan phones left because someothers are having the same issue, i was yelled at and told to "get over it. ". I wasnt impressed with this service so i called theire customer service centre where i was on hold for 1 hour and they just simply told me that i'd need to contact my local store. This was over month ago now and still there are no loan phones. This is my only course of contact to ,y family. I am a mum and need my phone for when my daughter is at preschool and also in case of emergencies. This is rediculous. Vodafone need to fix this situation or let us out of our contracts free of charge.