26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
8540 Someone from NSW thinks vodafone is No Service at 29 Dec 2010 03:25:06 PM
I have been with Vodafone for quite a while now and have had nothing but trouble with my service. I have to change my network settings on my phone in order to get any service if not I can't get any (which i was advised to do from a vodafone employee)so everytime i turn my phone off and on again i then have to adjust my settings. I have to walk around my house in order to find a place with service in order to send messages. If im in a shopping centre and try to make a call i have to stand in the one place until my call is finished or it drops out. I can be in the same room as my husband and forward him a message and he will get it 2 hours later. I would hate to be in an emergency situation as i have text my husband on my way home from work and he has received the message and hour to 2 hours later after i have got home. Im definately thinking about going to a different provider.