26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8548 Someone from NSW thinks vodafone is FAIL!!!!! at 29 Dec 2010 03:36:28 PM
Im not even going to start on my phone issues. My biggest problem is our INTERNET. When i signed onto my contract i lived in Moss Vale. I had every intention of moving to Nowra. I checked with voda that the coverage would be fine. They assured me that nowra had full coverage as it was a much larger suburb. It doesnt. Long story short i now have an internet contract with Voda and absolutly NO coverage that i have to still pay $10 a month for the next 15 months.
My partner has had the same number with Voda for 13 years. It was ok until the last 12 months. Constant drop out calls, network busy or no coverage. We are both on recently new plans and have no service in our new house. They just dont want to now about it, no help at all and i just cant deal with them anymore :(