26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8575 Someone from VIC thinks vodafone is major FAIL at 29 Dec 2010 04:20:04 PM
So over the whole service, on most days it takes me 5-10 times to dail someone and get through! Once i do get though and talk for a few minutes my call drops out! Also my data on the my phone is worsed than dail-up internet speed :S

Been in contact with vodafone and they keep telling me that it's my phone that is the issue, on the second time i called them they told me the same thing even though i took my phone in to be looked at, only to be told that there is nothing wrong with in. When i told the operator this, he still told me its my phone!

I have been with Vodafone for 5 years and in that time i never had all these huge issues! Now at a point to tell vodafail where to go and find another provider!