Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8589 Someone from QLD thinks vodafone is 2 out of 2 at 29 Dec 2010 04:48:07 PM
Bought two vodaphones this xmas one on contract. one prepaid.
Neither work in the house. will work 500 yards up the road.
1, Do I move the house.
2, Try and get refund for prepaid and try and cancel contract.
At present I think 1 will work as I am still on hold after 1 hour.
Any suggestions.
Neither work in the house. will work 500 yards up the road.
1, Do I move the house.
2, Try and get refund for prepaid and try and cancel contract.
At present I think 1 will work as I am still on hold after 1 hour.
Any suggestions.
29 Dec 2010 05:02:05 PM: Email them via their online complaints form.. it takes longer for a response but you can track it. They will exit your contract if your service area cannot be fixed.