Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8635 Someone from NSW thinks vodafone is shocking at 29 Dec 2010 05:42:55 PM
Hi my name is Terese, i took out a 24 mnth plan 29.00,, the coverage is supposed to be 98% ?????,,, yea, big fib !,, my hubby works in Singelton ,but i swear Vodafail thinks he is in Kathleen,,, no signal, no txt,infact he recieves most txts, pic, etc 4 days later,, he could climb a tree to call me ,ha ha ,, i have lived all over the world, Australia is the bestest lovliest place ever, if i could cancel my plan i would. ! I had 30 bucks in my pre pay with Vod when i switched to the plan, they would not refund my 30 dollars.
I really believe Australia should have the same service and value for money as Canada, UK ! People get a signal white water rafting on the Zambezi, even climbing north face of the Eiger, But not in Kotara Westfield !!
Regards Terese Kerr NSW
I really believe Australia should have the same service and value for money as Canada, UK ! People get a signal white water rafting on the Zambezi, even climbing north face of the Eiger, But not in Kotara Westfield !!
Regards Terese Kerr NSW
29 Dec 2010 05:54:25 PM: I thought it was only me that could not get reception in Westfield! Everyone around me is on their phone texting and talking while im climbing chairs just to get one bar!!!