Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8663 Someone from VIC thinks vodafone is can you re-phrase your question? at 29 Dec 2010 06:20:42 PM
we battle to get cell phone reception (bars on the phones) in our 14-year old house. we have 2 cellphone towers within 2-4 km of the house. I called the help line and after 42 minutes someone answered. Luckily it wasn't an emergency. The foreign lady on the line informed me that they do not guarentee reception inside buildings. We had no problem in the rental we were staying at about 5 km away. she suggested I change my settings to 2-g only. That kind of sucks as because then my smart phone would become very dumb. Luckily switching made no difference, so i'm back to 3g. Whe this contract is up, i'm gogin to switch to Telstra. their billing sucks, but at least I'll get reception.