Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8727 Someone from VIC thinks vodafone is Absolute crying failure at 29 Dec 2010 07:45:03 PM
The USB wireless dongle I purchased is an absolute waste of money.....it's not capable of doing what I purchased it for.
I live close to a VF base station in an inner suburb of Melbourne and
95% of the time it's on 2G.
I am ringing the Telecommunications Industry Ombudsman at 9am tomorrow morning, and also the Australian Competition and Consumer Authority.
I am a pensioner and can't afford to waste all this money.
How VF could let themselves sink this low is an international disgrace.
I'm surprised that the UK management havn't removed the Australian management yet.
An unmitigated absolute disgrace, and it's an insult from them to say they're working on it.
They're still advertising for new customers and still moving 3's traffic onto their network, so they have no conscious or brains.
I live close to a VF base station in an inner suburb of Melbourne and
95% of the time it's on 2G.
I am ringing the Telecommunications Industry Ombudsman at 9am tomorrow morning, and also the Australian Competition and Consumer Authority.
I am a pensioner and can't afford to waste all this money.
How VF could let themselves sink this low is an international disgrace.
I'm surprised that the UK management havn't removed the Australian management yet.
An unmitigated absolute disgrace, and it's an insult from them to say they're working on it.
They're still advertising for new customers and still moving 3's traffic onto their network, so they have no conscious or brains.