26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8743 Someone from VIC thinks vodafone is Very at the moment at 29 Dec 2010 08:11:13 PM
In the last 8 months I have had constant call drop outs
network busy tones(3beeps)
people try to call me and even though the phone says its full 3g service they get the vodafone lady
data is very slow and doesnt load
vodafone have given me the run around to try new sims different phones etc even though they know its a network issue
i waited on hold to customer service for 1hr 15 mins only to be told they would call me back monday on a landline phone
i understand things are tough at vodafone withe the merge and increased traffic etc but at least compensate us in some way or offer some support dont shift the blame to 'it may be your handset' or 'go to your nearest store and change your sim card'

im sorry not good enough guys please please please dont treat us like this