Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8761 Someone from SA thinks vodafone is at 29 Dec 2010 08:52:52 PM
1. I travel to SA from WA. My Vodafone connection works well in WA. In SA (inner city postcode 5037), the signal keeps dropping out. I like Vodafone as an alternative to Telstra, but I can't do my professional job when I am in SA.
2. Another thing. When I travel in Australia and am not within reach of a Vodafone signal, why can't I piggyback on Telstra, even at a cost. I can do this in every other country I visit overseas.
I don't know who is responsible for issue (1). The Federal government could legislate for issue (2).
2. Another thing. When I travel in Australia and am not within reach of a Vodafone signal, why can't I piggyback on Telstra, even at a cost. I can do this in every other country I visit overseas.
I don't know who is responsible for issue (1). The Federal government could legislate for issue (2).
29 Dec 2010 08:57:02 PM: In answer to question 2, because the NextG network (Telstra) do not wholesale access to their towers in Australia. Originally they gave 3 access to the NextG towers, but since Vodafone and 3 merged, Telstra is slowly taking away access to those towers as Vodafone are a major competitor. It is entirely up to Telstra who they wholesale access to on those towers, as those towers are owned solely by Telstra.
30 Dec 2010 07:09:10 AM: Incorrect. Telstra let 3 piggyback of there 2100MHz towers.