Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8773 Someone from TAS thinks vodafone is Horrible at 29 Dec 2010 09:24:33 PM
Went into Vodafone HQ in the CBD today, asked them how their reception was and they said, "A lot better than you think!"
I then held up my phone, with ONE BAR of reception and said, "Oh really?"
"It's because... you're inside! Being inside stops reception." The woman told me, hesitating to find the right lie to weave. I promptly walked outside and held the phone up, a good three metres from the door. Still one bar. She said there wasn't anything she could do.
I told her where to shove it. I hate this plan I'm with!! There's no way out!!
I then held up my phone, with ONE BAR of reception and said, "Oh really?"
"It's because... you're inside! Being inside stops reception." The woman told me, hesitating to find the right lie to weave. I promptly walked outside and held the phone up, a good three metres from the door. Still one bar. She said there wasn't anything she could do.
I told her where to shove it. I hate this plan I'm with!! There's no way out!!
29 Dec 2010 09:25:38 PM: There is always a way out :) Check out the "How to complain" link at the top of this page :)
29 Dec 2010 10:12:04 PM: Yea you can get out, follow the steps and you will be free!
30 Dec 2010 09:27:43 AM: should have inserted your phone up her ass....that would have learned her!
30 Dec 2010 03:32:11 PM: Sounds like the first time I was with OPTUS, the phone kept cutting out even infront of the Hobart GPO lol. What a silly woman to say it is on one bar because you are in the shop. I have to say back in 97/98 Vodafone out shoned Telstra and even Optus, they had less dropouts and the customer service was supior, but the service and customer service has dropped. I ended my vodafone contract in 98 after moving to Melbourne, after getting rude Vodafone operator that said to F Off and called me a liar, when Celluar one put things in the note not to touch my service.
30 Dec 2010 05:27:36 PM: being inside is no issue!!! My brother has telstra, i have crazy johns through the voda network. We will both be in the same spot in the same shop which is encased with a tonne of concrete as there is a car park on top. Surprise surprise he has reception, i do not. DUnno what the assistant had been taking but she needs to learn the network is not the best!