Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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8819 Someone from ACT thinks vodafone is infuriating. at 30 Dec 2010 12:05:14 AM
Ive been with Vodafone for 18mths, First time ever on the internet and I have always had slow downloading, constant drop outs, freezing of screen, says its connected when its not. Takes me forever to connect then 3 minutes on and it drops out again. I go into the shopfront and ask for help and they just say its a network problem go onto 2G edge. That doesnt even work. Today I went back to the shop front and all they said was to call the help line. I did and was put on hold for 2 hours. 6.30pm til 8.27pm. Im desperate to do my Uni application which I have now been made late to submit and it will cost me nearly $200 for late entry. Come on Vodafone, I put my trust in you.