Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8843 Someone from NSW thinks vodafone is In the last mth-> 98% at 30 Dec 2010 05:06:06 AM
I have always stood by Vodafone but service is hard to get and I cannot use the internet. I do not live in a remote area, I live in Western Sydney! My friends and family have tried to contact me and have left a message which on many occasions I have not received the voicemail until days later or 3am in the morning. I am currently on a $79 cap which I never go over and I pay all my bills on time. On Christmas Eve I received a message saying I was $160 over my cap, fair enough. Two days later I got another message saying my phone bill is $300 and the funny thing is that I have not used my phone over Christmas... I have tried calling Vodafone and the LARA Voice Machine keeps pushing me around and around in circles. If I do not get through today I will be changing my service provider and taking legal action...
This is ridiculous!!!!!!
This is ridiculous!!!!!!
30 Dec 2010 05:39:53 AM: I too used to stand by Vodafone, not anymore though, they have gone too far down hill for me to recommend them to anyone. Seems like telcos in Australia need to be shaken up!