26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8873 Someone from VIC thinks vodafone is 3p1c f41l at 30 Dec 2010 06:57:52 AM
Once upon a time I was with vodaphone, and I had the same problems as everyone else. Message would be lost, or come hours or days later. Luckily I wasn't locked into any contract, but i feel sorry for those of you who are. Hopefully someone cracks a whip hard enough for vodaphone to hear. Im glad this website is getting things done. Well done to the creator.

I have now been with Virgin Mobile for about 2/3 years and am very happy with the service. The coverage is pretty good and my messages always get to thier destination. The call centre staff have been very good when I have contacted them.
30 Dec 2010 07:55:58 AM: vodaphone...?

obviously you weren't there long enough to learn how to spell the company's name.
30 Dec 2010 08:14:44 AM: its spelt vodafone not vodaphone.dickhead
30 Dec 2010 09:03:27 AM: What is the point hassling people like this. However you spell it, its still failing.
30 Dec 2010 09:07:41 AM: A bit harsh don't you think.... who gives a @#$% how it's spelt, the service is unacceptable!