Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8874 Someone from QLD thinks vodafone is Extreme fail.. at 30 Dec 2010 07:01:20 AM
Was with 3 needed a new phone, the one I wanted was sold out with three, or as I was told no money was being put into 3 at the moment so there not restocking. The option I was given was walk away and have no phone for a few weeks or swap to vodafone. I was not overly keen but was told not to worry that they had the second best coverage in Aus! False! I had been with three for over 6 years, never any major problems, now I can NEVER get any Internet access for example, if I try to access the Internet 10 times a day I may get it once or twice, only to have it drop out after 30 seconds to a minute. Trying to make calls can also be frustrating as it takes upto a minute just to 'dial'. I have only been with vodafone for 4 weeks and I am extremely dissapointed with the service I have received!