Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8877 Someone from SA thinks vodafone is useless at 30 Dec 2010 07:04:44 AM
Vodafone, which is now owner of Three tried to resign me on another 24 month contract with Three in September after I stongly complained about the lack of service, reception, large number of drop out calls and the failure of two handsets not covered by warrenty. It was only after this that the call center operator asked where I lived so that he could check Three's coverage in the area...to my suprise there was no coverage at my address.
It is my belief that when I signed up with Three, providing all my detail, including my address, they should have performed this 'reception preformace test' and informed me that I would have no reception at my place of residence...Three (Vodafone) entered into a contract with me to provide a service which they knew they could not provide.
I am now with Telstra and doubt I'll ever change.
It is my belief that when I signed up with Three, providing all my detail, including my address, they should have performed this 'reception preformace test' and informed me that I would have no reception at my place of residence...Three (Vodafone) entered into a contract with me to provide a service which they knew they could not provide.
I am now with Telstra and doubt I'll ever change.