Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8929 Someone from NSW thinks vodafone is Absolute UGH at 30 Dec 2010 08:56:13 AM
Yet another story to add to my list. Called vodafone and selected the "call me back option" Wow they really did call me back within 20 minutes. Did I get to speak to a soul? NO of course not. They ring me back.... They play my recorded voicemail/ name onleft earlier.... Then it just rang and rang and rang and rang for a good two minutes. No explanation. Am I hold again? Is someone ever going to pick up? Is this yet another little trick they have going to avoid talking to me yet again? Last time they transfered me then hung up.
Disgusted and irritated I didn't waste my time listening to a seemingly endless ring tone and hung up.
Thanks for the brilliant service. A month has gone by and I am still yet to have a conversation with someone.
I just want to get the heck outta my contract. 12 weeks til it ends and it just can't come fast enough!!
Disgusted and irritated I didn't waste my time listening to a seemingly endless ring tone and hung up.
Thanks for the brilliant service. A month has gone by and I am still yet to have a conversation with someone.
I just want to get the heck outta my contract. 12 weeks til it ends and it just can't come fast enough!!