Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8945 Someone from VIC thinks vodafone is Extremly!!! at 30 Dec 2010 09:18:06 AM
I am sick of my phone always dropping out of range. It is quite often that I am in the middle of the city and my phone says no service.
The 3G of it is awful as well - every time that I try to use it, it will be down. Mobile phones are supposed to be reliable, mine is so far away from that.
Leaving home with or without my phone would almost make no difference as it almost never works when I need it.
I have called customer service a few times and after being on hold for over an hour I got hanged up on - UNACCEPTABLE!!
I have six months left in my contract and then I am definitely getting the hell out of this company... And to any new potential customers - do not do it!! Signing a contract with these people will be something that you will regret for months to come.
The 3G of it is awful as well - every time that I try to use it, it will be down. Mobile phones are supposed to be reliable, mine is so far away from that.
Leaving home with or without my phone would almost make no difference as it almost never works when I need it.
I have called customer service a few times and after being on hold for over an hour I got hanged up on - UNACCEPTABLE!!
I have six months left in my contract and then I am definitely getting the hell out of this company... And to any new potential customers - do not do it!! Signing a contract with these people will be something that you will regret for months to come.
30 Dec 2010 09:45:27 AM: COming from someone who is tempted by the 45 $ unlimted plan. The reception surely cant be THAT bad in central melbourne can it? ANd should improve after Christmas/ new year period?