Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
897 Someone from NSW thinks vodafone is Late voice messages, text messages, calls dropping out and SLOW 3G at 18 Dec 2010 08:22:27 PM
Well, my problem is for both my wife and I. I actually went to Telstra and got a new number as I can't cancel my contract and at least didn't want to pay the remaining 9 months in one lump sum. I got offered 1 month credit.
I travel with my Vodafone iPhone 3GS and Telstra HTC Desire and the difference is unbelievable. I can be on the train trying to read news.com.au and it can take several minutes for vodafone to download but Telstra is very quick. When at home both phones perform well with wifi. I receive voice messages / text messages up to 5 days later. a Few months ago I phoned up and spoke to customer support about technical issues and had the following reply : "It could be due to the time difference between Sydney and Melbourne" I am not lying!!!
Can't wait to cancel all vodafone. NEVER AGAIN will I use them.
I travel with my Vodafone iPhone 3GS and Telstra HTC Desire and the difference is unbelievable. I can be on the train trying to read news.com.au and it can take several minutes for vodafone to download but Telstra is very quick. When at home both phones perform well with wifi. I receive voice messages / text messages up to 5 days later. a Few months ago I phoned up and spoke to customer support about technical issues and had the following reply : "It could be due to the time difference between Sydney and Melbourne" I am not lying!!!
Can't wait to cancel all vodafone. NEVER AGAIN will I use them.
22 Dec 2010 07:54:00 PM: My Vodafone iPhone 3GS has rubbish reception but my partner's Vodafone HTC never has a problem. There might be something in the handset there.
22 Dec 2010 11:32:07 PM: The iPhone connects to the network differently to HTC. The reason the it's slow is because you got sucked into buying an iPhone, in other words, your fault.