Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
8998 Someone from NSW thinks vodafone is Appaling at 30 Dec 2010 10:29:05 AM
Calls dropping out ,3G coverage drops out and GSM not much better, slow internet then loosing connection .Was just on the phone to Vodafone for over 1 hour ,they would not let me get out of my contract yet not sure if they will and they believe ther are no issues in my area Gladesville NSW.They want me to go to a vodafone store and try a new sim card before they will talk to me again, if it doesn't fix the problem then they will escalate the issue. I also have a virgin mobile which uses the optus network and with the phones side by side the virgin one has full 3G coverage and the vodafone has no 3G switching from 3G to regular GSM every couple of minutes.Where i work it is actually a vodafone and optus site with a tower right out the front on a light pole until a few months ago coverage was great until vodafone had something changed in the com box inside the building i work in now i can't even get or make a call without it dropping out.
30 Dec 2010 01:39:25 PM: