Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9028 Someone from QLD thinks vodafone is at 30 Dec 2010 11:12:26 AM
I am on a $49 cap and in the last three months all of my bills have been well over the cap, I have all of the billing lists and it is quite clear that there is a problem with there billing system. They wont admit it, only thing they do is after a long wait on hold or if it is even awnsered they give me a discount of $20 and then it starts all over again next month.
I was in the south east corner and Harvey Bay over the Xmas holidays I had so many drop outs with calls it was not funny and while in Harvey Bay the mobile phone was next to no good would not even send sms let alone a call and it did not even work when i was driving home to townsville until i got to the north side of Mackay the phone was showing full bars but would not send or recive anything. I dont have a Iphone. (N97 mini) nothing but trouble since i got it over a year ago, what a piece of shit
I was in the south east corner and Harvey Bay over the Xmas holidays I had so many drop outs with calls it was not funny and while in Harvey Bay the mobile phone was next to no good would not even send sms let alone a call and it did not even work when i was driving home to townsville until i got to the north side of Mackay the phone was showing full bars but would not send or recive anything. I dont have a Iphone. (N97 mini) nothing but trouble since i got it over a year ago, what a piece of shit