Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9057 Someone from WA thinks vodafone is poor service/coverage signal at 30 Dec 2010 12:08:22 PM
i can never get signal where i live it has been like that for awhile now.. i try to call and it drops out.. i get message 3 days later or not at all... i'm not happy with how they went about cutting my phone off and not telling me until it happened... i also try to tell them this and they are rude and hang up on me. i have also had a cusomter service person say rude stuff to me and ask inaproprite questions.. i don't want to be with vodafone anymore and i have called them and they said they will call back within the time they say and never do it is normally like 24 hours later or 2 days later that really it stupid if they can't do what they say when you join the company...