Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9101 Someone from VIC thinks vodafone is Extreme fail at 30 Dec 2010 01:34:49 PM
My previous post was #9084.
I have just received an SMS from Vodafone stating:
"Vodafone Update - Ticket closed as all necessary checks has been done by Network tech detected fault at the server Site contact tech support for assistance"
By the way, that is copied exactly from my phone.
So now what? Nothing has changed. I still have a bad signal, call dropouts/breaking up, poor internet connection. All the same problems what I had before.
Did they fix the fault or just detect it? I doubt they did anything.
I have just received an SMS from Vodafone stating:
"Vodafone Update - Ticket closed as all necessary checks has been done by Network tech detected fault at the server Site contact tech support for assistance"
By the way, that is copied exactly from my phone.
So now what? Nothing has changed. I still have a bad signal, call dropouts/breaking up, poor internet connection. All the same problems what I had before.
Did they fix the fault or just detect it? I doubt they did anything.
30 Dec 2010 02:01:42 PM: I think that means they admit there is a network problem for your issues..and let's face it, no one knows when/how/where it's going to be fixed. I guess now you have to decide what you want to do. Do you want to stay and wait for a bit, call up to complain and get some discount, or complain to get out of your contract. See 'How To Complain' section.
30 Dec 2010 02:15:44 PM: I think that means they admit there is a network problem for your issues..and let's face it, no one knows when/how/where it's going to be fixed. I guess now you have to decide what you want to do. Do you want to stay and wait for a bit, call up to complain and get some discount, or complain to get out of your contract. See 'How To Complain' section.