Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9154 Someone from VIC thinks vodafone is 9/10 at 30 Dec 2010 02:56:23 PM
i moved an hr away from home for work and it was costing me a fortune calling my boyfriend every night. he did some research n thought vodafone would be the best with calls data etc on the iphone 3gs. i told the salesman where i was living and why i wanted the phone (he told me he also lived there etc) he continued with the sale and let me leave the store thinking i was happy with my purchase. when i got home i had no reception within 5-7 minutes drive from my house! why did he not tell me he had no reception when i was purchasing it!? the next day i went in and told him and asked him why? his response was oh yeah i got a telstra sim which i use when i'm at home! i was angry!! i then rang vodafone and they took $10 off y bill! wow thanks alot vodafone!! 1.5yrs later and im still having trouble with reception, echoing calls, delayed msgs (which is so annoying especially when you are going to meet someone or are waiting for a txt!), calls that don't go through, my phone not calling when someone tries to call me.
the only reason why i haven't given them a 10/10 is because i usually get someone nice, helpful and who i can understand when i call for help!
get your act together vodafone! if that guy had of just been honest right from the start i wouldn't be in this situation! in 6 months vodafone will loose another unhappy customer they wont be getting back!
the only reason why i haven't given them a 10/10 is because i usually get someone nice, helpful and who i can understand when i call for help!
get your act together vodafone! if that guy had of just been honest right from the start i wouldn't be in this situation! in 6 months vodafone will loose another unhappy customer they wont be getting back!