Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9157 Someone from SA thinks vodafone is extremly! at 30 Dec 2010 03:02:26 PM
I rang the vodafone customer service no. 1300 650 410 at 2.30pm on 30th Jan and was put on hold for over two hours!!!! I am still on hold. I am sure it will be a vodafone record if I don't get through soon! This is extremly bad customer service. I just want to speak to a real person!
30 Dec 2010 03:33:06 PM: Do you mean 30th Dec, today?
30 Dec 2010 04:13:39 PM: Yes, sorry, today Dec 30,and I am still on hold!!!! It has been 3 hours and 15 minutes so far! If I eventually get though and I end up speaking to someone from India, I will SCREAM!!!!
30 Dec 2010 04:31:02 PM: I have been on hold so long now, 3 hours 25 minutes, that my home phone battery ran out and I was disconnected!!! I have wasted so much time on this and now my teenage daughter is really angry as she wont be able to keep in touch with her friends when we go on holidays tomorrow! Thanks for nothing VODAFONE! Goodbye Vodafone, WE WILL BE SWITCHING TO THE NEW "AMAYSIM" CARRIER ASAP!