26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9166 Someone from SA thinks vodafone is very fail at 30 Dec 2010 03:20:18 PM
MY husband chose vodofone for his buisiness,which he started on his own cause he was sick of being on a pension,it was a airbrushing buissiness,at first there were a few customers that coulndt get hold of him,due to vodafone service,txt messages not arriving 4 days.He has now lost his customers,and cofidence,we thought vodafone was a good telecomunicatoin company that is why we chose vodafone for his buisiness.now he has had to restart his buissiness,which has been very costley,we bought new fones thinking that was the problem,but the same things kept on going wrong with vodafone,when i rang them to complain,i was told all was fine and must be the fone,wich we now know was rubbish.My husband has a disabilty which makes it hard 4 him to do this sort of stuff,his airbrushing buissiness seem to help him but since all this has happend he has stated to get down on him self.we now no longer use vodafone we use optus,im hoping that now he mite b able too restart his car airbrushing buisseness,its not fair that a company can take your money for recharges and not deliver the service they say,a big company like that,taking advantage of people.We r thousands of dollars out of pocket thanks to VODAFONE.WE started the buissiness so we could start ivf tretment,but we had to put that on hold thanks to vodafone.I really hope that Vodafone relise what there dodgey service has caused a lot of people.thank u.MR and MRS WOOLGER.MURRAY BRIDGE.SA 5253