Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9189 Someone from NSW thinks vodafone is Shocking Service at 30 Dec 2010 04:11:59 PM
All I am trying to ring Vodafone for is to change my number to a pre-existing number...but do you think they could answer such a simple phone call...NO! This is the first and LAST time I'll be registering with vodafone and will NEVER recommend Vodafone to anyone. WORST SERVICE EVER...and to make matters worse, I rang optus to see if they culd do the job, and they answered their call straight away. You can't be telling me that Vodafone has that many customers to attend to that they are left with no customer representatives? Either Vodafone is a very unreliable provider or they just don't want to fix their customers problems...either way, this is quite pathetic.