26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9199 Someone from SA thinks vodafone is Broadband at 30 Dec 2010 04:26:32 PM
I am a customer of 3 but believe they are all one company now. I am being charged enormous amounts of money for my internet.I cannot get a proper connection.I am not computer savvy but i keep getting 3G (HSDPA) signal. Its not great with my mobile either it keeps dropping out and I get disconnected half way through a conversation. My internet bills sonce 3 and Vodaphone have merged have gone from $49 to $250. I think it is the link and they really should rectify it. This is my last month with mobile broadband. NOT HAPPY
30 Dec 2010 09:08:00 PM: Vodafone and 3's networks have remained separated, the only link is that 3 roams onto Vodafone for 2G only. 3 have their own 3G network but also roam onto Telstra.