Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
922 Someone from VIC thinks vodafone is as bad as their customers at 19 Dec 2010 12:03:52 AM
Hello people, do the fucking math.
a) Since vodafone and 3 have merged, vodafone are slowly converting all the 3 customers to their network. The network is overloaded.
b) rome wasnt built in a fucking day. Do you think it takes 1 hour to build and new tower and make the reception better...
c) Why do you think it takes so long to get through on the phone to customer care. Because their just sitting having a cup of coffee not answering the phone? no because just like this all you people are ringing to complain about an already known issue thats being worked on. not to mention all you consumer whores that want the iphone4 and then stare into the sky puzzled at why stored are "sold out".
Seriously, give them a break. It takes time to fix such a major issue. i do acknowledge businesses that are trying to run their own companies however do you actually think any of the other telco's are any better? Telstra rapes you for your money. Optus is shit on all fronts including reception. 3 makes you pay for data roaming charges and drops calls when it switches to its telstra/roaming reception. their all as bad as each other.
And Gill your a fucking dumb ass you signed up two years ago of course your 49 cap gives you 410 worth of credit each month. Do you really think that they would just automatically put you on the new one? no cause then you would have a bitch and a moan that they didnt get your consent. you can switch to the new 49 cap at anytime. they only gave you a credit to stop your whinging and demands!
Hello people, do the fucking math.
a) Since vodafone and 3 have merged, vodafone are slowly converting all the 3 customers to their network. The network is overloaded.
b) rome wasnt built in a fucking day. Do you think it takes 1 hour to build and new tower and make the reception better...
c) Why do you think it takes so long to get through on the phone to customer care. Because their just sitting having a cup of coffee not answering the phone? no because just like this all you people are ringing to complain about an already known issue thats being worked on. not to mention all you consumer whores that want the iphone4 and then stare into the sky puzzled at why stored are "sold out".
Seriously, give them a break. It takes time to fix such a major issue. i do acknowledge businesses that are trying to run their own companies however do you actually think any of the other telco's are any better? Telstra rapes you for your money. Optus is shit on all fronts including reception. 3 makes you pay for data roaming charges and drops calls when it switches to its telstra/roaming reception. their all as bad as each other.
And Gill your a fucking dumb ass you signed up two years ago of course your 49 cap gives you 410 worth of credit each month. Do you really think that they would just automatically put you on the new one? no cause then you would have a bitch and a moan that they didnt get your consent. you can switch to the new 49 cap at anytime. they only gave you a credit to stop your whinging and demands!