Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
9287 Someone from Somewhere else thinks vodafone is poor service, rubbish at 30 Dec 2010 07:40:59 PM
I just terminated early my 24 month 3G mobile Broadband contract in New Zealand. The service is not that good here in New Zealand either. the 3G network never operates at peak performance and for $75 dollars a month its total rubbish. It doesn't matter whether you are on contract or on pre-paid you still pay a fortune for your phone calls at nearly 90 cents a minute. Up until recently Vodafone New Zealand was charging their customers $1 dollar to speak to a customer service representive at their Egypt call centre. Vodafone never again. terry - Auckland - NZ