Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
9408 Someone from VIC thinks vodafone is Mobile drop outs at 31 Dec 2010 07:06:42 AM
In September I changed from 3 to Vodafone due to reception problems which resulted in 3 roaming to Telstra. Vodafone stated my address was in a good area. Initially things went well but in the last few weeks I have line drop out in my house quiote often. Yesterdat contacted their technical help who stated that my actuall address was likely to have problems but to record the drop outs so they could investigate. Today I again contacted them with details of drop outs but they said again my address would have problems and they would not investigate despite my saying my phone was not much use if I couldn't use it at my own home. My wife is still with 3 and they seem to now be OK.