Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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9515 Someone from ACT thinks vodafone is call drop outs at 31 Dec 2010 11:28:11 AM
I have another 7 months to go on my contract with voda, i wish i never signed up in the first place, but with most of family with them thought good idea, big mistake. I have had a lot of the calls that people make to me drop out, which means I have then had to call them back, this puts my monthly bill up all the time. I have had people ask me why I have not been answering their call, but the phone never rang, never got missed call text. Some say that call went to voice mail, but I never received those either. With elderly unwell family I am finding this not at all acceptable as any of these calls could be concerning one of them that could have been admitted to hospital.
I am feeling that I should not be having to pay for this contract as far as i am concerned voda are not holing up their end of the contract.
I am feeling that I should not be having to pay for this contract as far as i am concerned voda are not holing up their end of the contract.